Name: Patient7
Address: 225 Ernest, DDO, 418, H9A3G7, +1
Telephone: 1 (844) 727-8860
Price range: Starting from 50$ Per month

Privacy Policy

Welcome to Patient7! This Privacy Policy describes how personal information is collected, used, and stored through the use of our clinic management platform and through the use of our websites and web-based resources. We refer to our platform, websites, and web-based resources as the “Services”. In this Policy, we use the word “Subscriber” to refer to anyone who has subscribed to and paid for the use of our clinic management platform (for example, a health clinic or health practitioner). We use the word “you” to refer to any individual user of our Services, such as a practitioner or staff member of a Subscriber, or an individual browsing or using our websites and web-based resources.

Notice to Patients

If you are a patient of one of our Subscriber clinics or practitioners, your clinic or practitioner controls your patient information, including your contact information, billing details, and patient records. Please contact your clinic or practitioner for any questions about your patient information. See the section titled Patient Data below for further information. Why Patient7 Collects Personal Information Patient7 collects personal information in order to provide our Services to our Subscribers and their users, to learn about the use of our Services (for improvement, accessibility, and relevant content), and to provide you with information about our Services, including features and promotions. We collect only the minimum amount of personal information needed for these purposes. We do not sell or trade personal information, and we will only share your personal information with third parties in the ways that are described in this Privacy Policy.

Information Patient7 Collects from You

Contact Information. We collect your contact information, such as your name, email address, and organization when you fill out our online forms or set up your user account for our Services. We use your contact information to activate your user account, give you access to the Services, and to send you notices about your user account. We may also use your contact information for marketing purposes, such as promotional emails, direct mail, and sales contacts. You can opt-out of our marketing communications at any time by unsubscribing or contacting us at support@patient7.com.

Please note that Patient7 does not collect or manage the contact information of patients or any marketing or other communications between a Subscriber and its patients.

Billing Information

When a Subscriber subscribes to our Services, we also collect credit card information to process payment through a third party “Stripe”. Credit card information is provided directly to our payment processor and is processed in a PCI-compliant manner. We do not keep your credit card information. Note that when credit card information is referred to as being “stored”, this means we have a “token”. The token replaces sensitive information and acts as a non-sensitive placeholder that can be used by the payment processor to reference your credit card information when payments need to be processed.

Log and Device Information

When you access and browse our Services, we collect information about how you are accessing our Services, such as your internet or mobile network connection, your browser, or the type of mobile device you are using (if applicable). We use this log and device information to identify how our Services are being accessed and used so we can optimize them for the types of connections, browsers, and devices being used. This information is not used to market or send promotions at an individual user level.

Cookies and Tracking Information

Our website uses cookies. Cookies are small data files that are downloaded to your computer or device by a website. Your web browser lets you manage cookies through its “settings” or “options” menus. You can change your browser settings to display a warning before accepting a cookie or to refuse all cookies. You can also delete cookies at any time; however, please note that certain cookies must remain in order to use certain portions of the Services. We also use web beacons, which are tiny graphic images or code snippets embedded in our websites and emails. Web beacons allow us to track the actions of users and collect certain information, such as the IP address of the device accessing the website or email, the URL of the page being viewed, the type of browser used, and the timestamp of the activity. We use cookies and web beacons to analyze trends, administer the website, track users’ movements around the website, and gather demographic information about our user base as a whole. This information is used to improve the functionality and user experience of our Services.

Patient Data

As mentioned earlier, if you are a patient of one of our Subscriber clinics or practitioners, your clinic or practitioner controls your patient information. We do not access or manage patient information directly. Any information you provide to your clinic or practitioner, including personal information, medical history, and treatment records, is subject to the privacy practices and policies of that clinic or practitioner. If you have any questions or concerns about your patient information, please contact your clinic or practitioner directly.

How Patient7 shares the information

Patient7 may share personal information with third-party service providers that help us operate our Services, conduct business activities, and provide customer support. These service providers are authorized to use personal information only as necessary to provide the requested services to us. We may also share personal information with our subsidiaries and affiliated companies for purposes consistent with this Privacy Policy. In addition, Patient7 may disclose personal information in the following circumstances:

Compliance with Laws: We may share personal information to comply with applicable laws, regulations, legal processes, or government requests
Protection of Rights and Safety: We may share personal information if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred to the acquiring entity.
With Your Consent: We may share personal information with your consent or at your direction.

Data Retention

Patient7 retains personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. If you wish to request the deletion of your personal information, please contact us using the contact information provided at the end of this Privacy Policy. Please note that we may need to retain certain information for record-keeping purposes, to complete transactions, or as required by law.

Security

Patient7 takes reasonable measures to protect personal information from loss, theft, unauthorized access, disclosure, alteration, and destruction. We use industry-standard security practices and technologies to safeguard personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect personal information, we cannot guarantee its absolute security.

Your rights and choices

If you have an account with Patient7, you can access, update, correct, or delete your personal information by logging into your account or contacting us directly. You can also unsubscribe from our marketing communications by following the instructions provided in the emails or contacting us at the email address provided below.

Changes to this privacy policy

Patient7 may update this Privacy Policy from time to time. Any changes we make to this Privacy Policy will be posted on this page, and the updated Privacy Policy will indicate the date it was last revised. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Services following the posting of changes constitutes your acceptance of such changes.

Contact us

If you have any questions or concerns about our Privacy Policy and our privacy practices, please contact us at: Tel: +1 (844) 727-8860, Email: support@patient7.com

Disclaimer

Please note that this Privacy Policy applies only to the Patient7 website and Services and does not apply to any third-party websites or services linked to or from our Services. We are not responsible for the privacy practices or content of such third-party websites or services. We encourage you to read the privacy policies of those third parties to understand how they collect, use, and share your personal information.

Last updated: 31 May 2023